Join our Nido team in Melbourne as a Facilities Coordinator and play a key role in delivering exceptional service through responsive coordination and effective reactive and preventative maintenance scheduling management.
  
About Nido Early School
At Nido, we believe children are capable, curious, and full of potential. Each day is an opportunity to guide them towards their future. And just as every day matters for children, it matters for you too. We’ll make sure your career is supported, recognised, and nurtured at every stage.

Why you’ll love working with us
When you join Nido, you’re joining more than a workplace, you’re becoming part of a community. We understand the pressures of leadership, and we’re here to provide the recognition, balance, and growth opportunities that help you thrive.
Reporting to the National Facilities Manager, you will be part of a dynamic Facilities and Maintenance department, contributing to the success of our organization's commitment to high-quality educational care and practices. 

The role

• Support and coordinate scheduled reactive maintenance tailored to each service's needs.
• Liaise with contractors regarding schedules, invoices, attendance, and performance monitoring. 
• Manage and coordinate the contractor database to ensure accuracy. 
• Oversee the ticket system, providing phone support during office hours. 
• Communicate regularly with services and PQLs regarding updates, enquiries, and appointments. 
• Escalate specific enquiries to relevant stakeholders when necessary. 
• Manage the shared Maintenance Inbox for assigned services, ensuring timely responses and accurate filing. 
• Support the compliance document database for assigned services, including essential annual documentation for Landlords. 
• Coordinate and Liaise with landlords on service issues, visits, and approvals. 
• Identify and authorize new equipment when repair or ongoing maintenance costs outweigh replacements. 
• Contribute to discussions on service incidents, helping to identify common issues and brainstorm resolutions. 
• Contribute to the ongoing development of training, systems, and procedures within the department. 
• Review and approve invoices up to an agreed threshold. 
• Attend service visits as required in line with the service maintenance review. 
• Understand and recognize service compliance in line with the NQF, law, and regulations. 
• Uphold company policies and procedures. 
• Support the facilities team with ad-hoc duties and tasks to assist , services, and/or the company. 
• Office based in Melbourne head office - hybrid model.
• 6 month contract.

Required Skills and Experience:

• Demonstrated facilities co-ordination and teamwork skills.
• 2 years + experience within a facilities management team in a similar role within a large property, facilities management, or corporate environment.
• Strong knowledge of facilities management principles, systems, and processes.
• Exceptional organisation, prioritisation, problem-solving, critical thinking, and lateral thinking skills.
• Ability to resolve general issues and problems and be results orientated.
• Be self-motivated, resourceful, detail-oriented, and energetic.
• Excellent verbal and written communication skills with ability to collaborate across the business and to build and maintain relationships with relevant stakeholders.
• High level of proficiency in use of MS office and aptitude for learning new systems.
• Valid WWCC or willing to obtain

Every day matters. You matter.

If you are ready to contribute your skills to a dynamic team and play a crucial role in maintaining our commitment to excellence, APPLY NOW!